Please arrive 15 minutes before departure time.
No refunds will be issued for latecomers or no-shows.
To ensure the most comfortable and suitable transfer service for you, please kindly provide the following details at the time of booking:
- Number of passengers, and size/quantity of luggage
- If there are travelers with mobility needs or wheelchair users
- If you will be bringing a stroller, the number and age of infants traveling
- Arrival or departure flight time and flight number
The driver will wait for up to 90 minutes based on your provided flight arrival time.
In accordance with Japanese regulations, a child safety seat is required for children under 5 years old. We are happy to provide one complimentary child seat upon request—please let us know in advance if needed.
Please select either your flight's estimated arrival time or the time you plan to leave for the airport. Thank you!
